Jewelry Repair & Assurance at Buchroeders Jewelers: Expertise You Can Trust

When it comes to fine jewelry, regular maintenance is just as important as the initial purchase. At Buchroeders Jewelers, we understand that your jewelry carries more than just monetary value—it carries sentiment, memories, and meaning. That’s why we offer professional jewelry repair services and a comprehensive Jewelry Assurance Program

Whether it’s a family heirloom or your everyday necklace, we treat every piece with precision and care. Our mission is to help you wear your jewelry with confidence for a lifetime—and beyond.

Expert Jewelry Repair Services at Buchroeders

Our in-house repair professionals and seasoned jeweler handle each piece as if it were their own. From simple adjustments to detailed restorations, every job is completed with expert craftsmanship and attention to detail.

Chain Repair from delicate gold chains to heavier links, we can restore broken or weakened chains to their original strength and elegance. We carefully solder and finish each piece, ensuring seamless results that retain the look and integrity of your original jewelry.

Clasp Repair & Replacement

Clasps are small but essential—and they’re one of the most common failure points in jewelry. We can replace spring rings, lobster clasps, and box clasps to restore full functionality to your favorite pieces. Our jewelers match the style and metal to maintain the cohesive look of your jewelry.

Stone Tightening

Loose diamonds can quickly become lost if not addressed. We inspect and tighten diamonds and colored stones alike, reinforcing the setting to provide lasting security—especially in engagement rings or older pieces with worn prongs.

Prong Re-tipping & Tightening

Worn or bent prongs put your stones at risk and is our most common repair. Our bench jeweler skillfully re-tips and tightens prongs to reinforce the settings and safeguard your gemstones from future damage or loss.

Ring Resizing

A ring that doesn’t fit properly isn’t just uncomfortable—it’s unsafe. We provide precise resizing services to ensure the perfect fit. Whether you’re sizing up or down, our methods maintain the design and comfort of the original ring.

Re-polishing & Refinishing

Scratches and dullness are common signs of wear, but we can restore your jewelry’s original luster. Using professional polishing techniques, we breathe new life into platinum, gold, and silver pieces.

Rolex Repair Services

In addition to fine jewelry, Buchroeders also supports Rolex and other watch maintenance and repair through our trusted network of skilled horologists. Whether your timepiece needs a battery change, cleaning, mechanical adjustment, or replacement of a worn part, our partners handle every detail with Swiss-level precision.

We coordinate the entire process for you, ensuring your Rolex is evaluated, serviced, and returned in it’s original condition. With proper care, your Rolex will not only keep perfect time but will also retain and grow in value.

The Buchroeders Jewelry Assurance Program

When it comes to protecting your fine jewelry, Buchroeders Jewelers goes above and beyond with a customer-first approach. Our Buchroeders Assurance Jewelry Protection Plan is designed to give you total peace of mind by offering unmatched coverage, no deductibles, and a smooth, stress-free claims experience. Here’s everything you need to know about why our Assurance plan is the smart choice for safeguarding your jewelry investment.

Zero Deductibles, Complete Coverage

Many protection plans come with out-of-pocket expenses—but not at Buchroeders. Our Assurance plan features zero deductibles, meaning you won’t pay a cent when eligible repairs are needed. Whether it’s a $100 prong re-tip or a $500 stone tightening, we’ve got you covered. With Buchroeders Assurance, you receive absolute coverage on common repairs, offering peace of mind and financial relief that few jewelry protection plans can match.

A Claims Process That Works for You

Filing a claim shouldn’t feel like a battle. At Buchroeders, we’ve streamlined the claims process to be as fast and painless as possible. No phone trees. No frustrating red tape. Just efficient, friendly service from a team that genuinely cares. When the unexpected happens, we make it simple to get your piece repaired and back on your hand, wrist, or neck where it belongs.

Coverage for Everyday Wear and Tear

Jewelry is meant to be worn and loved—but with regular wear comes the need for occasional maintenance. That’s why our Assurance plan is specifically tailored to cover common repairs between $100 and $500. From worn prongs and loose stones to broken clasps, we cover the repairs that most frequently arise, saving you money and keeping your jewelry looking its best.

No Annual Inspections Necessary

Unlike many chain retailers that require annual inspections to keep their protection valid, Buchroeders takes a different approach. We believe in convenience without compromise. Our Assurance plan does not require yearly check-ins, allowing you to maintain coverage without rearranging your schedule or jumping through hoops.

Direct, In-House Support—No Third Parties

Your coverage is handled exclusively by Buchroeders Jewelers. That means no outsourced claims departments or third-party administrators. When you choose our Assurance plan, you’re working directly with the same trusted experts who sold and serviced your jewelry. It’s a personalized, transparent experience backed by a company that’s been serving clients with integrity for generations.

Automatic Renewals for Ongoing Protection

Jewelry issues often arise years after purchase, which is why our Assurance coverage is built to last. Our policies automatically renew each year, ensuring that you’re never without protection. A month before your renewal date, you’ll receive a reminder email letting you know that the card on file will be charged. This proactive system ensures continuous, uninterrupted coverage—so you never miss a beat.

Our Promise: Service That Doesn’t End at the Sale

Buchroeders Assurance is more than just a protection plan—it’s a continuation of our promise to deliver exceptional service at every stage of your jewelry journey. Whether you’re shopping for the perfect engagement ring or bringing in a beloved heirloom for repair, we treat every piece with the utmost care. Our Assurance plan is an extension of that dedication, helping you protect your most meaningful pieces for years to come.

Protect What Matters Most

Your jewelry deserves more than just sparkle—it deserves security. With Buchroeders Assurance, you’re not just buying protection; you’re investing in confidence, convenience, and care. Visit us in-store or contact our team to learn more about how Buchroeders can help you protect your most treasured pieces.

Our Master Bench Jeweler: 20+ Years of Excellence

Jewelry repair is both an art and a science—and our master bench jeweler, Jesse Miller, brings more than two decades of expertise to every piece. With a background in everything from antique restorations to modern platinum work, he applies a meticulous approach that results in flawless repairs and refinishing.  As a third-generation jeweler, Jesse brings a lifetime of experience, precision, and passion to his craft. Following in the footsteps of his father and grandfather, he upholds a legacy of exceptional workmanship and attention to detail that defines Buchroeders’ commitment to excellence.

Whether he’s reshaping a bent ring or restoring an heirloom piece , our jeweler works with a level of precision and passion you can see in the final result. Many repairs are completed on-site for faster turnaround and more consistent quality.

What Real Customers Are Saying

We take pride in delivering exceptional craftsmanship and genuine service—but don’t just take our word for it:

“I would absolutely recommend going here for all your jewelry needs. They’re very professional and still down to Earth. Seth was great to work with, he helped my partner and I look at a couple different options for our engagement for when the time is right. He truly took the time to see what she was looking for and what is important in a ring for her lifestyle. We also ordered a custom remake of a piece of family jewelry that day, and he worked great with us as well as went over the process in detail with us. Overall, this is a great local jewelry store to support!”
— Alicia Bohn

“One thing I appreciate about Buchroeder’s is that they treat you with respect no matter your budget. I get the same level of service whether I am dressed up or walk in wearing sweatpants. They never apply sales pressure or rush you.

All three of these photographed rings are from Buchroeder’s, and two of them were custom creations, which required a big investment of time on their part.

They have also done small but meaningful projects with me, like repairing a vintage Mickey Mouse watch that my dad gave me when I was a kid. Their care and attentiveness was just as good for a low-cost repair like that as has been when I was trying on diamonds. I will continue to shop there!”
— Heather Gehlert

“We have been clients of Buchroeders for 26 years. Every employee has been amazing. Jesse just took care of 2 of my rings that had loose stones. The turn around time was amazing! Tommy is such an awesome jeweler. He is so personable and I look forward to our future purchases. Thank you, Tommy, for making this ring repair/cleaning so easy!!!”
— Kristen Hanson

Our customers return again and again—not just for repairs, but because they trust us with their most cherished possessions.

More Than Just Repairs—We Help Preserve Your Legacy

At Buchroeders, jewelry repair isn’t just about fixing—it’s about restoring stories. Whether it’s a ring passed down through generations or a chain worn every day, our goal is to preserve both form and function so your jewelry can be worn with pride and meaning.

Our repair process begins with a consultation. We’ll assess the piece, explain the repair steps, and provide a clear cost estimate. Once approved, we move forward quickly and carefully—always treating your jewelry as if it were our own.

Local & Remote Repair Services Available