Shipping & Returns
Free shipping on all items bought on our website. We ship everything securely by two day mail via UPS or the USPS and require an adult signature of 21 or above. Excludes loose diamonds brought in on a refundable deposit see our Digital Diamond Inventory for details.
We guarantee the recipient's "Gotta-Love-It" or your money back! If, for any reason the recipient doesn't love the gift you purchased from our store, we will give you - the purchaser - your money back in full! No questions asked, no hassle, no cost to you as long as the gift you selected was not special ordered or placed on layaway, and is in-stock item.
Buchroeders "Gotta-Love-It" guarantee is valid for thirty (30) days from the date received, providing the item has not been used or worn and was paid in full by check/cash/credit card at the point of sale.
*There are no exchanges, cash refunds, or credits issued on special orders.
To return an item, please contact us via phone, 573-443-1457, or email, firstname.lastname@example.org, and we will email you a prepaid shipping label. You must contact us within the thirty (30) day return period, which starts upon delivery of the item. The delivery date is determined by the items tracking information. Our prepaid shipping labels are valid for two (2) days for security purposes. To ensure the safe delivery of the item(s) you wish to return, please use our prepaid shipping label.